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  • ACE Team

7 Common Microsoft Issues and How to Fix Them

Microsoft is the world's leading software company and support system provider, with a long history of providing high-quality office solutions, operating systems, and other operational software to individuals, businesses, agencies, enterprises, and even government entities all over the world.

However, Microsoft is not immune to problems with applications and their functions. Over the years, there have been a number of complaints about Microsoft's products, which have resulted in updates and improvements. Despite this, the problems have persisted, giving rise to several of the workarounds and repair techniques that serve as a temporary fix until Microsoft resolves the issue.

The list below contains a list of common issues that you may encounter while using Microsoft and their products, as well as solutions to those issues.

1. General Functionality Issues

These have been the most common issues encountered by businesses and organizations that have adopted Microsoft's latest products as part of their operational infrastructure. However, problems can arise when the installation is not performed by Microsoft-certified individuals or businesses.

Solution: Hire a Microsoft-certified Company

If you require Microsoft support in the UK, always hire a reputable company with a Microsoft certification to install the most up-to-date systems in your business.

2. Difficulty in Finding Applications for Windows 10

While Windows 10 improved on some of the issues with Windows 8's interface, there was still a problem that users should face on a daily basis: not being able to find the application they wanted to use.

Users may have difficulty finding applications in Windows 10 because they do not appear as pins or icons in the start menu unless they are enabled, which takes time and frequently confuses the user.

Solutions: Pin to Start Menu

To find the application you want to use from the start menu in Windows 10, click Start and type the application's name into the search bar at the top. To pin frequently used apps to the start menu, simply click All Apps in the start menu, which will open all currently installed applications. Simply right-click on each and select the Pin to Start option from the pop-up menu.

3. Update Reboots without Warning

To function properly, the Windows 10 operating system requires an internet connection. This means that all updates are downloaded and installed at random times, as soon as they become available, and are followed by a reboot.

This reboot could occur without warning, interrupting or even terminating the process you were working on, and sometimes even resulting in data loss, which is extremely inconvenient and annoying.

Solution: Set to Request Reboot

To counteract this, navigate to Settings, Update & Security, and Windows Update, in that order. Once there, select Advanced Options, followed by Notify to Schedule Restart. This will cause the operating system to request a reboot rather than perform one automatically.

4. Windows Insisting on Edge Usage

Each new version of Windows includes an Edge browser, which is set as the default browser, as a replacement for the old Internet Explorer app. Users accustomed to using Chrome and Firefox will not find these pre-installed, as Microsoft insists that Edge should be used instead on the Windows 10 platform.

Solution: Download, Install and Run

Simply find and download the Windows 10 compatible version of Firefox or Chrome and work on them as usual.

5. Inability to Print after a Windows 10 Upgrade

Users who have installed Windows 10 recently may have found that they cannot print documents from Microsoft Word.

Solution: Install New Drivers

The best solution is to install the most recent and up-to-date drivers for the printer in use onto the PC, which will allow it to run smoothly. You can find the drivers in question by conducting an online search.

6. Malfunctioning MS Office 365

When the new Office update was released, users of the classic MS Office systems encountered a number of issues. Office 365 was a huge success. However, many businesses and organizations that had the software installed encountered problems with functionality.

Solution: Install Office through a Microsoft Technical Support Company

When hiring a support company to install Microsoft products on the main cloud server, look for one that is Microsoft certified. This ensures that licensed and genuine software is installed, and that necessary updates are scheduled on a regular basis.

7. Issue Regarding the Server Platforms

Companies that use a Microsoft-based computing infrastructure frequently experience server platform issues, which can disrupt functionality across all connected platforms and users.

Solution: Determine the Appropriate Server

The type of server you have running in your infrastructure can often determine the size and smoothness of the operation. This is why, before installing and running a server, it is critical to select the appropriate server type for the company's needs.


If you’re facing any of the above Microsoft issues, try the above-mentioned solutions and speak to Microsoft support if further help is needed.

Need help with Microsoft issues and fixing?

Call us at +65 6262 0402 or email us at to get the information details on your needs.

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