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Request for an IT Support Now!

From technical support to complete customer service, we care about your business and individual needs. We are here to help you anytime, anywhere.


To get assistance via remote access, you can either request your IT Helpdesk Support via the form or call us @ (+65) 6262 0402.


Download the Team viewer app from the instructions given below.

Download TeamViewer

Step 1

Download the software according to your Operating System (OS) 

Note: Only use the application if requested by your technician.

Step 2

Allow access

Allow app to access your computer.

Step 3


Read and accept the disclaimer.

Step 4


Provide us the ID and password shown on your device.

Further Information

  1. Give a short description of the problem.

  2. If you would like to send a picture of the problem, you may send it via email at


​Thank you for your trust and support in ACE Business for your Corporate IT needs.


To help us to serve you better, pleased to inform that we are implementing an IT TICKETING SYSTEM with effect from November 2022 onwards.


For all future IT Support requests, please report the issues via the following methods:


Benefits of ACE Atera IT Platform:

  • Easy IT Helpdesk Ticketing and reports

  • Enjoy Secured Remote Access with Anydesk (You no longer need to take picture of your computer screen)

  • Session Recording of Every Remote Connection, Files Transfers

  • Automate your Windows/ Macs and Other softwares updates

  • Upgrades your IT Management from Reactive to Proactive management of your computers

  • Ensures your software, hardware and OS are up to date

  • In case of Hardware Failure, a ticket will also be generated automatically, so we can help to prevent any potential data lost.


At ACE, we take your data security as our top-most important tasks, so any data collected/received shall be encrypted and stored in our secured database. You may find our NDA (non-disclosure agreement) here for your reference:


If you have any queries about the above message, please feel free to give me a call.

 Thank you for your continued support! Send us a email if any questions to

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