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  • ACE Team

Common Keyboard Problems and How to Fix Them

Some people get very frustrated when their keyboard has issues (etc, stop working, keeps disconnecting and unresponsive) . Here are some tips that can solve keyboard problems that you might have right now/in the future.

1. Keyboard becomes unresponsive

If you have a:

Wired Keyboard - check that your connection to the computer is stable and check the cables are plugged into the computer. Unplug it and plug it back in again only if necessary.

Wireless Keyboard - check if the keyboard batteries still have battery life. If not, replace the old batteries with new batteries.

Wireless keyboard software - try disabling the Bluetooth connection and re-enabling it. You might need to go to the Device Manager and under the Keyboard sections, check if there are any drivers that need to be updated to a new version.

If those methods above don't solve the issue, unplug all your connected devices on the computer except those you need and do a full restart.

2. The keyboard turns on but won't function at all

If you see the indicator lights turn on but can't get a response, check the connection.

For Wired Keyboard - check if it's plugged into the right king of the USB port. Some keyboards are designed for different USB ports.

For Wireless Keyboard - check if the Bluetooth is connected to each other. If it's not working, try disabling and re-enabling the Bluetooth and see if it makes a difference.

If both methods don't work, go to Device Manager, expand the Keyboard section right-click the drivers, and click uninstall. Once the process is completed, restart your computer. When you log back in, windows should automatically find and download the right drivers.

3. Specific keys stop working

If you have a number pad and the number is not working, you might have accidentally pressed the Number lock key.

If you have a mechanical keyboard that allows you to take out the key caps for a specific key, do so and inspect underneath. If there is crumbs or bit of debris, blow it away and that might solve your issue. Another method is removing the switch (below the key cap), some mechanical keyboard brand includes a switch puller that allows you to take out the switch itself and a few switches to replace broken one or sometimes allow you to buy and replace individual keys and switches.

4. Keys keep jamming while typing

Jamming keys is a sign that your keyboard is dirty and needs to be cleaned. There is a few ways you can clean the keyboard. The first method is by using compressed air. The second method is by using a vacuum brush accessory to suck the crumbs out entirely.

5. The keyboard has the wrong character input

This usually means that your computer software layout doesn't match the keyboard you're using. You can change the layout to match your keyboard. Search for the Windows Region & Language section. In the window, select your language and select Options to see if the language is supported. In the Keyboard section, make sure that your particular keyboard layout is supported.

6. Key presses respond too slowly

This could also be an issue related to dirty keys or crumbs that have partially jammed the key switch. If possible, take the key off and clean it with water, and squirt a little compressed air in afterward.

If that doesn't fix the issue, go to your Keyboard Settings including third-party keyboard software, including options to filter keys or adjust keyboard repeat rates to slower levels. You can disable any filter options and experiment with similar settings to see if it helps to get the response function you want.


You might think that your keyboard is working fine, but you might not know what could happen to the keyboard. So you might want to start these procedures now then later find out the problem with the keyboard.

Want to understand more about Keyboards?

Call us at +65 6262 0402 or email us at to get the information details on your needs.

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